TERMS OF SALE
Quotes are valid for 60 days from quote date.
If you are a cash or pre-paid customer, a 30% deposit for all custom items is required before work can commence.
Tyrex warrants custom items for manufacturing defects for 12 MONTHS from the manufacture date. There is no warranty for fit or function. It is the customer’s responsibility to ensure the design and measurements meet their requirements.
Australian Standard gradients are 1:8 and 1:10. Any compliance issues that arise from using non-standard gradient custom ramps are the customer’s responsibility.
30% deposit is non-refundable once work has commenced. If the item has entered production, full payment is due, even if the order is cancelled.
RETURNS AND REFUNDS:
Custom items cannot be returned for credit.
Standard items can be returned at the customers’ expense. If the returned goods are in as-new condition, we will refund the purchase amount, less a 20% restocking fee.
By signing and accepting a quote or by placing an order with Tyrex, you acknowledge and agree to these terms in full.